Knowledge Base

Knowledge Base
Billing and Account
Managing Notifications

Managing Notifications

There are two ways to unsubscribe from email notifications - via the Semrush interface and newsletters.

Unsubscribe via the interface

You can manage your email notifications from the “My Profile” panel. Just go to Notifications, select the tool you would like to unsubscribe from and move the toggle. If you want to unsubscribe from all notifications, simply click the “Unsubscribe from all” button in the top-right corner.

Notifications button is highlighted with a red rectangle in the menu on the left. In the notifications tab there's an example of how to unsubscribe from the Position Tracking notifications – Position Tracking is highlighted with a red rectangle and a red arrow is pointing to the green 'unsubscribe' toggle. Also, the 'Unsubscribe from all' button is highlighted.

In case you want to stop receiving pdf reports that you created in the My Reports tool, please go to the My Reports panel and change the scheduling settings of the report. Open the report, turn off “Email report” and “Schedule report”, and save the changes.

My Reports main page with settings menu opened via the gear button on the right side. Among the list of available options, the Edit report is highlighted.

My Reports window after selecting one of the PDF reports. Red arrow points to the upper right corner where an option to generate a report is located.

A pop-up window with all options provided after selecting the Generate PDF report button. Email report and Schedule report are highlighted and toggled off.

Unsubscribe via newsletters

At the bottom of an email you receive from Semrush, you will have an option to configure your email communication preferences. 

The 'Unsubscribe' button at the end of a Semrush Newsletter is highlighted with a red rectangle.

You will be forwarded to the feedback form after selecting “Unsubscribe”. Aside from an opportunity to share your feedback on email alerts, you will see a confirmation that you have unsubscribed from notifications and an option to undo this action:

What the feedback form of newsletters looks like. There is a list of reasons to unsubscribe and an option to leave a comment. There is also an option to resubscribe.

Additionally, you can unsubscribe in the Gmail interface by clicking on the "Unsubscribe" button at the very top of the email:

The 'Unsubscribe' button is highlighted with a red rectangle next to the email address in Gmail.

If you need personal assistance, you’re always welcome to reach out to our Support team. We’ll be happy to support you on any matter!

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